Thank you for placing your order on our website – https://www.mindthukpa.com.
We make reasonable efforts to monitor and track all orders placed through the Website. In the unlikely event that any operational issue arises, we will make reasonable efforts to notify the customer and take appropriate corrective action where applicable.
Certain digital products, reports, or services offered through the Website may require a processing time of approximately 6–7 business days (excluding weekends and public holidays).
Refund Requests Within 24 Hours
If for any reason you change your mind after placing an order, you may request a cancellation and refund within 24 hours of placing the order. Subject to verification, we will process the refund request accordingly.
Please note that any transaction charges, payment gateway fees, banking charges, or credit card processing fees imposed by financial institutions may be deducted from the refunded amount or borne by the customer.
Refund Eligibility
If you are not satisfied with a product or service purchased directly through mindthukpa.com, you may contact our support team to discuss the issue. Refunds may be considered on a case-by-case basis for valid and reasonable requests.
In certain circumstances, only partial refunds may be granted depending on the nature of the product, service, or usage already completed.
Refund Processing
Approved refunds will generally be issued to the original method of payment used during the purchase.
For credit card payments, it may take approximately 5–10 business days for the refunded amount to appear on your credit card statement, depending on the policies of the issuing bank.
To process a refund or return request, customers may be required to provide proof of purchase such as:
- Order confirmation
- Transaction receipt
- Payment reference number
Partner Websites and Third-Party Products
mindthukpa.com may occasionally reference or link to products, services, or reports offered through partner or third-party websites.
For any products or services purchased through such external partner websites, the applicable terms and conditions, refund policies, and return policies will be governed solely by the respective third-party website.
Users are advised to review the relevant policies on the respective partner website before completing any purchase.
mindthukpa.com shall not be responsible or liable, in any manner whatsoever, for disputes, claims, losses, refund issues, delivery delays, or any other matters arising from transactions conducted on third-party or partner websites.
Contact for Refund and Return Queries
If you have any questions regarding refunds or returns, please contact us at:
Email: MindThukpa@gmail.com
Our support team will review your request and respond within a reasonable timeframe.
Note: All refund and return requests are subject to verification and may be processed in accordance with applicable policies and operational considerations.